RETURNS & EXCHANGE

How do i make an online return?
Our online sales comes with a 14 days return policy  and that your items meets the following conditions Proof of purchase (we should have your sales reco...
Fri, 14 Dec, 2018 at 4:27 PM
How do i make an exchange?
We do not have an exchange policy Please initiate a return of your purchase and then  make a separate new purchase online All our Ecommerce sales...
Thu, 1 Nov, 2018 at 11:16 AM
I bought something online. Can i exchange it in store?
At this moment, all retail and online sales are not linked. Hence if you buy online, you will have to do the returns process  by sending an email to c...
Thu, 1 Nov, 2018 at 11:17 AM
When will my order be refunded?
Once we have received your item.  We will inspect and process it immediately. Once the refund has been processed, we will send an email to inform you. ...
Thu, 1 Nov, 2018 at 11:20 AM
What do i do with a faulty product?
If you received a product that is faulty. Please do not use it and initiate a return immediately.  Our product will come with a 6 months manufacturing ...
Thu, 1 Nov, 2018 at 11:25 AM